Helpdesk Services Services for consulting, receiving notifications, and resolving initial technical issues through various channels, as follows Through Counter Services on the 1st floor of the Computer Services Building. Through telephone numbers 0-2562-0951-6 ext. 622541-3. Through email helpdesk@ku.ac.th Through the IT SUPPORT IT SUPPORT system Services Offered Service for receiving problem notifications and initial technical coordination. Services related to Nontri network user accounts, such as requesting user accounts and changing passwords. Service for booking small group study rooms. Location and Operating Hours 1st Floor (Counter Services), Office of Computer Services Monday – Friday, 8:30 AM – 4:30 PM (Closed for lunch between 12:00 PM – 1:00 PM) Closed on Saturdays, Sundays, and public holidays.